Privacy Policy

At Cosma, we respect your trust and value your privacy above all else.

Data We Collect

At Cosma, we believe in transparency. To provide our bespoke floral services, we collect specific data that helps us deliver excellence to your doorstep while keeping your privacy a top priority.

Primary Details: Your full name and contact details, used to handle your identity and provide critical status updates.

Logistics: Precise delivery addresses for both senders and recipients to ensure our bouquets reach the right home.

Order Insight: Comprehensive details about the arrangements you choose and your specific purchase history.

Secure Transactions: Essential payment information processed exclusively through our encrypted third-party providers.

Usage Data: Basic site metrics, such as pages visited, which help us optimize the performance of our boutique shop.

Purpose of Collection

Order Fulfillment: We use your personal information to process floral transactions, manage payments through secure providers, and provide essential order updates.

Delivery Logistics: Your contact and address details are shared with our trusted delivery partners to ensure your fresh bouquets reach the correct recipient safely.

Site Enhancement: We analyze basic usage data and site analytics to improve our boutique florist website, ensuring a seamless and intuitive shopping experience.

Marketing Communications: If you choose to opt in, we may send seasonal inspiration, special offers, and flora care tips to your email to help you stay connected with Cosma.

Third Party Sharing

We share necessary information with trusted third-party partners to provide our services effectively. This includes secure payment processors for safe transactions, professional delivery partners to ensure your flowers arrive in perfect condition, and analytics tools that help us understand and improve your experience on our site.

Cosma does not sell personal data.

Transparency

Your Rights

At The Cosma, we respect your privacy and provide you with full control over how your information is handled. You have the right to request access to your personal records, update any data to ensure its accuracy, or request that your information be deleted from our systems where applicable. We are committed to assisting you with any requests regarding your data rights.

Questions?

If you have any questions regarding your privacy or data rights, we are here to help. Email us at cosmaflorist@gmail.com